We collect basic contact and trip details you share (e.g., via forms, WhatsApp, email) to plan and manage your booking. We don’t sell your data. You can request access, correction, or deletion at any time by emailing hello@trabuko.com.
1) Who we are
Trabuko is a travel agency operating in India and the UAE. Contact: hello@trabuko.com · WhatsApp +91 85909 80513.
2) What data we collect
- Contact: name, phone/WhatsApp number, email.
- Trip details: destinations, dates, passenger counts, budget, preferences, special requests.
- Booking info: chosen hotels, activities, transfers, payment status (we don’t store full card numbers).
- Documents (if needed): passport details, visa letters, IDs for bookings—shared securely and only when required.
- Site data: basic page analytics and cookies to run the site (see Cookies below). No invasive tracking.
3) How we use your data
- To respond to enquiries and send quotes via WhatsApp/email.
- To confirm reservations with hotels, activity providers, and transport partners.
- To provide support before/during/after your trip.
- To improve site content and measure basic performance (aggregate stats).
- To meet legal, tax, and accounting obligations.
4) Legal bases (where applicable)
Depending on your location, we rely on one or more of: consent (when you submit details), contract (to process your booking), legitimate interests (responding to queries, improving services), and legal obligations (records, fraud prevention).
5) Sharing with third parties
- Suppliers: hotels, resorts, transport, activity providers, insurance/visa partners—only data needed to deliver your booking.
- Payments: banks/payment gateways handle transactions; we don’t store full card details.
- Compliance: authorities if legally required.
We do not sell personal data.
6) International transfers
When your trip involves services outside your country, we may transfer data to those destinations only to deliver the booking. We use reasonable safeguards and reputable partners.
7) Data retention
We keep enquiry and booking records for as long as necessary—typically up to 6 years for tax/audit purposes, unless a longer period is required by law. Content shared for visa/insurance is retained only while needed and then deleted securely.
8) Your rights
- Access a copy of your data we hold.
- Correct inaccurate or incomplete information.
- Request deletion where legally permissible.
- Object or restrict certain processing.
- Withdraw consent at any time for consent-based processing.
- Portability (receive your data in a usable format) where applicable.
To exercise rights, email hello@trabuko.com. We’ll verify identity before acting.
9) Cookies & analytics
This site uses essential cookies for basic functionality and may use lightweight analytics to count visits and page performance without building personal profiles. You can opt out of non-essential cookies using the banner below.
- Essential: remembers your cookie choice (strictly necessary).
- Optional: simple page metrics (aggregate). Disabled if you opt out.
10) Security
We use reasonable administrative and technical measures to protect data (least-access principle, encrypted channels where possible). No method is 100% secure; please avoid sending sensitive details unless requested for bookings.
11) Children
Our services are intended for adults arranging travel. We don’t knowingly collect data from children without guardian consent.
12) Third-party links
Our site may link to third-party websites (e.g., maps, hotel sites). Their privacy practices apply on those sites.
13) Contact & complaints
Questions or concerns? Email hello@trabuko.com or WhatsApp +91 85909 80513. If you’re in a jurisdiction with a data authority, you may also lodge a complaint with them.
14) Policy updates
We may update this Policy from time to time. Changes are effective when posted here. The latest effective date is shown below.
Effective:
Need help with a privacy request?
We respond quickly on WhatsApp and email.